Growth & Operations Coordinator

Start Date: ASAP

‍Commitment: Part-time freelance (20–30 hours/week), with potential to grow into a full-time role

‍Compensation: $25/hour

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The Working Assembly is a full-service creative agency that builds and grows brands through strategy, design, content, and digital experiences. We work with a wide range of clients—from fast-growing startups to civic and cultural institutions—helping them tell their stories clearly and creatively.

We’re looking for a highly organized and proactive Growth & Operations Coordinator to support our Head of Strategy & Operations across business development, internal operations, and PR. This is a great opportunity for someone who’s interested in how a creative agency operates and wants to grow into an operational leadership role. The position starts as freelance with the intention to grow into full-time.

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What You'll Do

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Business Development

• Assist in drafting proposals and responding to RFPs across sectors like nonprofit, civic, and consumer
• Research and track new business opportunities through portals, inbound leads, and outreach
• Draft communications and outreach on behalf of senior leadership, including the CEO
• Maintain our pipeline of leads and client conversations
• Create case studies, pitch decks, and client research summaries

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Operations & Project Support

• Support staffing plans, time-tracking systems, and project documentation
• Maintain and improve internal tools and templates
• Support with scope and pricing documentation in early project stages
• Coordinate internal and external meetings and keep things moving smoothly
• Jump in on special projects and operational initiatives that are top of mind for leadership

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Marketing & PR Support

• Track industry events, awards, and speaking opportunities
• Create briefing documents for leadership ahead of PR and media moments
• Help maintain media and press lists, and assist with outreach

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What We're Looking For

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• Strong communication skills—both written and verbal
• Highly organized and detail-oriented, with a knack for building structure
• Comfortable handling multiple priorities in a fast-paced, collaborative environment
• A systems-thinker who enjoys improving processes and staying two steps ahead
• Familiar with Google Workspace; experience with Quickbooks, Harvest, or similar tools is a plus
• A background in operations, administration, project coordination, or business management
• Interest in growing into an agency operations role—think future Chief of Staff

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The Working Assembly is proud to be an equal-opportunity employer dedicated to pursuing and hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to their race, color, culture, ethnicity, sex, gender identity and expression, nation of origin, age, veteran’s status, religion, disability, sexual orientation, appearance, opinions, beliefs, and more.

Applicants located in the NYC area are preferred for in-person team collaboration.

Does this sound like a good fit? We’d love to meet you! Send us a resume and some work samples to work@theworkingassembly.com with the job title you’re interested in in the subject line.